Designation/Certificate: RPA®

To fulfill the role of property manager in today’s marketplace, you must be knowledgeable in many different areas. You are expected to manage buildings; communicate with employees, managers, and tenants; protect the interests of the owner; market property; negotiate leases; protect the environment. The list goes on and on. By providing an overview of the property management profession, this course helps you understand, and integrate, the many duties and responsibilities of a property manager.  

Learning Objectives

• Making critical personnel and purchasing decisions with confidence
• Organizing an office to effectively manage your personnel and the property
• Marketing and leasing techniques that will encourage clients but ensure minimum risk
• Understanding of how to create comprehensive service contracts  

Major Topics Covered

• Ethics, tasks, and responsibilities of property managers
• Asset management
• Economics
• Owner/tenant relations
• Retention, improvements, marketing, and leases
• Safety and security
• Contracting services
• Reporting and control systemsEnvironmental issues

Course Table of Contents

• Professional Ethics and Conduct
• The Role of the Property Manager in Operations
• Asset Management
• The Economics of Real Estate Investment
• Organization of the Management Office
• The Essentials of management
• Property management as a Business
• Contracting for Services
• Tenant Retention
• Introductions to lease Administration
• Tenant Improvements
• Property management Reporting and Control Systems
• Security and Life Safety
• Environmental health and Safety Concerns
• Environmental Regulations and Site Assessments  

Available Delivery Options

Accelerated Classroom Review / Self-Study/ Instructor-Led On-line Course